Customer Segments

Know who is about to buy, and who is drifting away.

Kendz AI reads your own orders and browsing data to group customers by what they are likely to do next. Every segment refreshes on its own and comes with a suggested action.

segment refresh
Hourly
core AI segments, plus your own
4
never pooled across stores
Store data only
01

Groups that build themselves

New buyers, loyal fans, at-risk customers and high spenders, each with a size and a suggested next message.

SegmentsUpdated hourly
New buyers Send welcome series
1,284
Loyal fans Early access to launches
642
At-risk customers Win-back with a reminder
917
High spenders Personal picks, no discount
208
02

From segment to message in one click

Open a segment and start a campaign with products picked for each person in it.

Personal picks for Arjun
Sandalwood Glow₹899
Stoneware Mug₹549
Linen Throw₹2,450

Based on viewed: candles, home fragrance. Bought: mug (March).

How it works

Three steps, running on their own.

  1. 01

    Reads your store history

    Orders, products, browsing and message activity from your own store, nothing else.

  2. 02

    Predicts what happens next

    Likelihood to buy soon, likelihood to stop buying and expected value for each customer.

  3. 03

    Suggests the next move

    Welcome series, early access, a win-back reminder or personal picks without a discount.

In the box

The details that make it work.

New buyers

First order placed. Welcome them and earn the second order.

Loyal fans

Repeat buyers who respond well. Give them launches first.

At-risk

Past their usual buying gap. A timely reminder brings many back.

High spenders

Top order value. Protect margin with picks, not discounts.

Custom segments

Combine product, order, location and engagement rules in plain words.

Private by design

Predictions use only your store's data and stay with your store.

Questions

About Customer Segments

Predictions improve with history. Most stores with a few hundred past orders see useful segments on day one, and they sharpen over time.

Rolling in now

Your next recovered order is waiting.

Connect your store, switch on Cart Rescue and let Kendz AI write the first messages. The first reminder can go out the same afternoon.

Rescue receiptWeek 41 - sample store
  • Carts left at checkout214
  • Reminders sent214
  • Came back and paid61
  • Prepaid instead of COD18
Recovered₹1,30,540
Your cost to start$0.00
Tear here - start 14 days free Prefer a walkthrough first? Contact us